Business Model

Roles and Responsibilities

Design and Construction Phase

During the design and construction phase, VTP Global's design and operating team have the following responsibilities
(this is not an exhaustive list):
  • Appointment of 'specialist' services team and design and professional advisors;
  • Executive control of the design team (reporting to the investor);
  • The overseeing of economic analysis (in conjunction with the investor);
  • Analysis of visitor footfall, queuing etc.;
  • Appointment of security specialists for design;
  • All evacuation, fire and safety strategies (working with industry specialists);
  • Working in conjunction with a ticketing partner;
  • Recruitment of on-site tower staff, pre-opening and post-opening;
  • Training of project staff;
  • Ride selection mix and interface with Intamin, Simworx and other key suppliers;
  • Managing of noise risk;
  • Taking advice on easy and safe maintenance procedures;
  • Ensuring mobility assistance within the design;
  • Pre-opening marketing and PR strategy (in conjunction with specialist firms);
  • Financial control and reporting to the investor;
  • Development of detailed operational and financial plans;
  • Season and climate management;
  • Advice on security with regard to anti-terrorism (in conjunction with specialist companies).


Operational Phase

During the long-term operational phase, VTP Global's operating team will have the following responsibilities
(this is not an exhaustive list):
  • Master operator;
  • Ride auditing;
  • Ride and tower maintenance;
  • Sponsor and advertiser relationship management;
  • Health and safety of visitors and staff;
  • Ongoing training and recruitment of staff;
  • Ongoing ticketing strategy;
  • Financial reporting against budgets to the investor;
  • Merchandising;
  • Project marketing, promotion and reporting;
  • Public relations;
  • Catering and banqueting;
  • Extreme activities, aerial adventures and associated family areas;
  • Security (in conjunction with specialist companies);
  • Cleaning and waste management;
  • First aid;
  • Ride and attractions refreshment strategy and implementation;
  • Educational centre and supporting materials;
  • Crisis management procedures;
  • Maximising visitor throughput and asset profitability;
  • A detailed check and review system to monitor that staff are following instructions.