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Roles and Responsibilities
Design and Construction Phase
During the design and construction phase, VTP Global's design and operating team have the following responsibilities
(this is not an exhaustive list):
(this is not an exhaustive list):
- Appointment of 'specialist' services team and design and professional advisors;
- Executive control of the design team (reporting to the investor);
- The overseeing of economic analysis (in conjunction with the investor);
- Analysis of visitor footfall, queuing etc.;
- Appointment of security specialists for design;
- All evacuation, fire and safety strategies (working with industry specialists);
- Working in conjunction with a ticketing partner;
- Recruitment of on-site tower staff, pre-opening and post-opening;
- Training of project staff;
- Ride selection mix and interface with Intamin, Simworx and other key suppliers;
- Managing of noise risk;
- Taking advice on easy and safe maintenance procedures;
- Ensuring mobility assistance within the design;
- Pre-opening marketing and PR strategy (in conjunction with specialist firms);
- Financial control and reporting to the investor;
- Development of detailed operational and financial plans;
- Season and climate management;
- Advice on security with regard to anti-terrorism (in conjunction with specialist companies).
Operational Phase
During the long-term operational phase, VTP Global's operating team will have the following responsibilities
(this is not an exhaustive list):
(this is not an exhaustive list):
- Master operator;
- Ride auditing;
- Ride and tower maintenance;
- Sponsor and advertiser relationship management;
- Health and safety of visitors and staff;
- Ongoing training and recruitment of staff;
- Ongoing ticketing strategy;
- Financial reporting against budgets to the investor;
- Merchandising;
- Project marketing, promotion and reporting;
- Public relations;
- Catering and banqueting;
- Extreme activities, aerial adventures and associated family areas;
- Security (in conjunction with specialist companies);
- Cleaning and waste management;
- First aid;
- Ride and attractions refreshment strategy and implementation;
- Educational centre and supporting materials;
- Crisis management procedures;
- Maximising visitor throughput and asset profitability;
- A detailed check and review system to monitor that staff are following instructions.